Ask a Question
Find a Store
Fri, Jul 6, 2018 3:00 PM
2 y ago
This conversation is no longer open for comments or replies and is no longer visible to community members.
3 y ago
Hi there, @Spacegrass! We can definitely help you out with that. Please, send us a private message with your phone number and PIN to further assist you.
You can send us a private message just clicking on my name and then selecting “Send this user a private message".
I would personally never order a boostup phone online if something happens and you have to return it they make it next to impossible to do so and you have to wait forever to find out if or not they will except it once you do send it back oh and you have 7 days from the purches date including shipping time so if you order it on the 1st and you dont get it till the 5th you all ready lost 5 days of the 7 to return said phone
Hi, @cristy_perezz1. Thanks for reaching out to us. Did you receive the order key? Please send us a private message.
We received your private message @cristy_perezz1
Hi there, @Tylertripp22. Sorry to hear that you're having issues. Can you please send us a private message with the order number? We'd love to help.
@Chania Hi there! Thanks for your inquiry. If the order was placed more than 4 hours ago, unfortunately, it cannot be cancelled. You can reject the package and it will automatically be returned or you can return it after you receive it. Besides this, do you have any other question or concern?
It’s our pleasure. Have a great day!