AshleyDenise66's profile

Fri, Dec 15, 2017 2:00 PM

ORDER_VERIFICATION_PENDNG_FRAUD_TEAM

I just ordered an iPhone and this is my status . What does it mean did it go through or not???

Responses

Accepted Solution

Boost Care

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2.2K Messages

3 y ago

Hi there! Every order is verified by the fraud team. If the order status does not change, contact us.

7 Messages

3 y ago

can you please check my order to see if it is going out today?

7 Messages

3 y ago

ok. i guess i'll wait for the tracking number.

Boost Care

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2.2K Messages

3 y ago

Hey there, @jamescarroll! Can you private message us so we can take a closer look?

Boost Care

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3.2K Messages

3 y ago

Hi there, @Stonie! We want to look into this for you. Can you please send us a private message with your Order Key? 

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".

2 Messages

3 y ago

2 Messages

3 y ago

ORDER_VERIFICATION_PENDNG_FRAUD_TEAM

2 Messages

3 y ago

mines haven't change

Boost Care

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2.3K Messages

3 y ago

Hi there, @Joseph915! Sorry to hear about this. Definitely want to look into this for you. Please send us a Private Message with your order number. 

 

To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".

 

2 Messages

3 y ago

How long does it takes to be shipped its been in "order processing" for 7 hours and I played for next day shipping

Boost Care

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1.8K Messages

3 y ago

Hi there @Joseph915. Can you please send us a private message with the order number to verify the information?

3 Messages

3 y ago

Hey, i just ordered an iphone 6s Plus....or so I think. Its been on pending fraud team for a little over an hour now.

Boost Care

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641 Messages

3 y ago

Hi, @Zai13th This is actually a regular step in the order dispatching process. If the status doesn't change in a few hours, please contact us again.

3 Messages

3 y ago

sent

Boost Care

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641 Messages

3 y ago

Let's check into that. Could you please send me a PM with your Order Key number?