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Tue, May 4, 2021 3:36 PM
I have not received an order confirmation to any folder in my email, therefore have no order id.
12 d ago
14 d ago
Hi Geriwuollet! Thank you for contacting us. When did you place the order?- Reinhardt_S
@Reinhardt_S yesterday, next day shipping
Thank you. Please provide us with the order number.- Reinhardt_S
That's the problem, I never recieved that to my email
An email is sent once the order has been shipped. We are sorry for the confusion, Geriwuollet. - Boost_MasielQ
Reinhardt_S - I apologize for highjacking your post :)
I am having the same problem - is there any way the order number can be provided before the order ships?
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Same here. I ordered lastnight with next day shipping. Still haven't received an email. So I kept calling and someone gave me an case number.