Aja-Sears's profile

Wed, Jun 6, 2018 1:00 AM

No order confirmation email

I order a boostup iphone 7 they gave me a I'd number but no email confirmation with order number. The money was taken out my card immediately. How can I track my status with no order number please help I've called several times they have my email information and said I would be getting a email but haven't. I checked my spam and everything but still have gotten nothing from them....

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Responses

Boost Care

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1.4K Messages

2 y ago

Sorry to hear that, framirez098! We value your privacy and security. Due to the nature of your concern, we would like to do this in a secure way we need to take this to a private channel where we can discuss private information. Please send us a private message along with a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.

5 Messages

9 m ago

im having the same problem

1 Message

9 m ago

Did you get a resolution? I had the same thing happen to me today. I ordered a phone. Tried to check on the order status and it is saying invalid email. I didn't receive a confirmation email but it was taken outnof my bank account. I have no idea how I contact someone. There is no customer service answering phone calls.

Boost Care

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2.8K Messages

9 m ago

Hi there, Tatertot2. Thanks for contacting us. We're sorry for the inconvenience with the order. 

 

To better assist you, please send us a private message.

3 Messages

5 m ago

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I order a boostup samsung a21.. they gave me a i.d. number but no email confirmation with order number. The money was taken out my card immediately. How can I track my status with no order number please help I've called several times they have my email information and said I would be getting a email but haven't. I checked my spam and everything but still have gotten nothing from them....