hanky22's profile
Enthusiast

Enthusiast

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5 Messages

Fri, Jul 19, 2019 12:00 PM

Need my phone receipt

I ordered my phone online and got an order confirmation email but did not receive a receipt. I took it to an apple store to get looked at and they said they need it. Could you send me the receipt?

Responses

Frankt

Boost Care

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1.1K Messages

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1.2K Points

2 years ago

Hello, hanky22! Do you still have the order confirmation email available? 

Enthusiast

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5 Messages

2 years ago

Order Key:ek-bepp- [edited for privacy]
SKU:

Enthusiast

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5 Messages

2 years ago

Yes

Frankt

Boost Care

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1.1K Messages

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1.2K Points

2 years ago

Understood. Please send me a private message by clicking on my profile and selecting send this user a private message. 

Frankt

Boost Care

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1.1K Messages

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1.2K Points

2 years ago

Thanks. The order confirmation email is the proof of purchase. 

Enthusiast

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5 Messages

2 years ago

Unfortunately they need an actual receipt that has the IMEI on it.

Groupie

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3 Messages

2 months ago

hello i was wondering can u send me a picture of my reciept becuase apple is wanting it to proof that i purchase this phone

Victor21

Boost Care

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2.9K Messages

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2.5K Points

2 months ago

Hi there dimeitis. Thank you for contacting us. When and where did you purchased the phone? 

Victor21

Boost Care

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2.9K Messages

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2.5K Points

2 months ago

Upon purchsing your device online, you received an email with the order number that is proof of purchase. 

Groupie

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3 Messages

2 months ago

i purchase it on boost moblie site online and in 2019. i just need proof i purchase it so i can send it to apple