BabyBlue322's profile

Groupie

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1 Message

Thu, Aug 20, 2020 3:00 PM

Issues With Order Processing

I ordered an iPhone 11 Pro Max yesterday around 4pm and I realized it was after the deadline for same day shipping, here it is over 24 hours later and still says 'Order Processing' n talked to a few people through chat and they said it'd be shipped today and be here tomorrow. Yet it still says Order Processing... What do I do?

Responses

RossyC

Boost Care

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2.5K Messages

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1.6K Points

6 months ago

Hi, StayKay94. Thanks for contacting us. If the other was placed after the cut off time, and you paid for Expedited Next Business Day shipping, it'll be processed today and should be delivered tomorrow. The tracking number will be available once FedEx picks up the package. Until then, the order will say processing. Anyways, let's take a look to make sure that everything is okay. Please, send us a private message with the order number. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".