Zenre's profile

Sat, Oct 24, 2020 9:00 PM

Invalid address/boost up phone

Hello, I am trying to boost up for a new phone since mine is broken since I use it for work, had it for a long while and every time I try to boost up it always says "It appears your address is invalid. Please enter a valid address" when the correct address I put in is my location I'm living at.


Boost Care


1.8K Messages

9 m ago

Hi there! Sorry for the delayed response. Support is available from 6 am - 10 pm CST Monday - Friday, and from 6 am - 9 pm CST on weekends.


It is possible that the address on your Boost Mobile account is different than the one you are using for the BoostUP! order. For the order to work, your billing, shipping and Boost Mobile account addresses need to be the same. If you need assistance with verifying your Boost Mobile account, please send us a private message. To send a Private Message, click my username or picture, then click "send this user a private message".