KT's profile

11 Messages

Wed, Aug 1, 2018 1:00 AM

Invalid address even though I get frequent shipments here?

I've done everything in my power to get my shipping address to work. UPS verified, I also get very frequent shippments to this address with no issue from other sites. UPS, USPS, FedEx all recognize my address as valid. However, when trying to order phones earlier (galaxy s9 and s8) I was unable to complete my order. When attempting to order by phone I'm told to go to the site. I'm at a loss. So do I just have to switch carriers because I can't place the order?

(I'm already on the fence after reading some other customer support responses here and I've had a coworker switch recently as well after paying for a warranty protection that wasn't honored)

I'm unable to reach any sort of customer support by phone that can help with this so this is my last ditch effort trying to get this order placed. It's NOT a PoBox it's a physical address. I even called UPS myself.

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Responses

11 Messages

3 y ago

So theres absolutely no way I can get the in store 20% discount offered through the online store?

I'm only asking because that's the reason I've been attempting to buy the s9. It applies the discount in checkout. Is the problem it's not actually applicable to that phone? Just curious.

11 Messages

3 y ago

How do I DM soneone to place the order?

I did get correspondence from my bank that that's the address associated with the card and I had made a payment to Boost with that card in July.

I don't know if this will help you on Boost's end.

Anyway, who and how do I DM someone in customer service?

1 Message

1 y ago