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Thu, Dec 26, 2019 11:00 AM
2 y ago
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Hi, Keyonte76. We'd be happy to help! Is it a pre-owned phone? If it is, you must pay a $10 reactivation fee to activate the account. Please go to https://www.boostmobile.com/support/faq/phones-devices/pre-owned-phones.html for more information.