Ask a Question
Find a Store
Wed, May 22, 2019 8:00 AM
1 y ago
This conversation is no longer open for comments or replies and is no longer visible to community members.
2 y ago
Can you please send me a private message with your phone number and PIN?
Let’s get you all squared away. How long ago did you signed up for Boost Mobile? Can you please send me a private message with your phone number and PIN?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hello there Davenportdonn. I am sorry about the issue with your device. In regards to the store agent dropping your phone, have try to reach out to the manager to see what they can do for you? On the other hand, we do not offer free months for this type of issue. What I may suggest is to go to the place of purchase and talk to the manager of the store. If you have any other question or concern please let us know.
Hello, @Azhefner. We apologize for this experience. Definitely want to look into this for you. Did you activate your service under a promotion?
Hi there! Allow us to investigate. Please send a Private Message with your phone number and PIN.