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Fri, Aug 18, 2017 6:00 AM
7 m ago
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4 y ago
Hey there, Tresenash44! Thank you for contacting us. Just to confirm, are you inquiring about the mail in rebate?
What's the name of the store?
Hi Tresenash44! Where did you purchase the phone?
Hey there, greensara001! Sorry to hear that. Definitely want to look into this for you. Where you offered a free month by a representative or with one of our promotions?
promotion when o signed up for service
We understand. Allow us to take a closer look. Please send us a private message so we may work directly with you.
Hi KejtJovanov13! Please send us a private message for assistance with your account.
Y'all never honoured my every other free month of service
Hi Dixon98! Please send us a private message with your phone number and pin. We'll check on that asap.
That’s definitely not okay. So sorry to hear that you’ve been experiencing this, @Jjhowell21! We definitely want to get this figured out for you. Please send us a private message with the phone number and PIN where the free month was supposed to be applied.