Hey there, greensara001! Sorry to hear that. Definitely want to look into this for you. Where you offered a free month by a representative or with one of our promotions?
Im going through the same thing right now and the woman from the store i switched at told me a bunch of rubbish that made no sense. She told my wife not to worry about paying it because it will automatically apply. The phone that was supposed to reciebe the free month turned out to be a pain because of all the constant issues. Im veru disappointed with boost service right now.
That’s definitely not okay. So sorry to hear that you’ve been experiencing this, @Jjhowell21! We definitely want to get this figured out for you. Please send us a private message with the phone number and PIN where the free month was supposed to be applied.
Responses
Tresenash44
3 Messages
3 y ago
0
MarcosG
Boost Care
•
1.7K Messages
3 y ago
Hey there, Tresenash44! Thank you for contacting us. Just to confirm, are you inquiring about the mail in rebate?
0
0
neisis
Boost Care
•
250 Messages
3 y ago
What's the name of the store?
0
0
Tresenash44
3 Messages
3 y ago
0
0
Tresenash44
3 Messages
3 y ago
0
0
neisis
Boost Care
•
250 Messages
3 y ago
Hi Tresenash44! Where did you purchase the phone?
0
0
greensara001
6 Messages
3 y ago
0
0
EdmundM
Boost Care
•
3.5K Messages
3 y ago
Hey there, greensara001! Sorry to hear that. Definitely want to look into this for you. Where you offered a free month by a representative or with one of our promotions?
0
greensara001
6 Messages
3 y ago
promotion when o signed up for service
0
0
EdmundM
Boost Care
•
3.5K Messages
3 y ago
We understand. Allow us to take a closer look. Please send us a private message so we may work directly with you.
0
EdmundM
Boost Care
•
3.5K Messages
3 y ago
Hi KejtJovanov13! Please send us a private message for assistance with your account.
0
Dixon98
1 Message
3 y ago
Y'all never honoured my every other free month of service
0
0
EdwinRG
Boost Care
•
904 Messages
3 y ago
Hi Dixon98! Please send us a private message with your phone number and pin. We'll check on that asap.
EdwinRG.
0
0
Jjhowell21
4 Messages
3 y ago
0
0
RossyC
Boost Care
•
2.9K Messages
3 y ago
That’s definitely not okay. So sorry to hear that you’ve been experiencing this, @Jjhowell21! We definitely want to get this figured out for you. Please send us a private message with the phone number and PIN where the free month was supposed to be applied.
0
0