Mattlquick's profile

Fri, Aug 18, 2017 6:00 AM

Free month of service

I signed up for the family plan but never received my free month....why??

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1 Message

4 y ago

I'm down here in Houston & my internet is still giving me problems during & after the storm

1 Message

4 y ago

I was told that i qualified for a free month of service.

4 y ago

How do you private message

1 Message

4 y ago

I have also had a family plan and was told the same thing but never got my free month? But do i still qualify if i took off the family barely this month? You can check my plan history so you wont think im lieing.

2 Messages

4 y ago

I never got a free month of service. Why is that?

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2.9K Messages

4 y ago

Oh no! Sorry to hear that, Shell676. Please send us a private message with the details, and we’ll get this thing figured out.

4 y ago

I can really use the free month of service that would really help me out alot!!!

1 Message

4 y ago

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2.2K Messages

4 y ago

Hello alt13609!

 

How can we help you? Can you Private Message us the details? Thanks!

 

~AmyM25

94 Messages

4 y ago

Hello, Edith937. We want to help! Was that a promotion you participated in that provided a free month of service? If yes, please confirm when/where you activated your device or send us a private message with the account login information.

1 Message

4 y ago

How can I get a free month of service?

1 Message

4 y ago

Hi, I never received my free month of service per line for the 2 line family plan. 

3.7K Messages

4 y ago

Hey there, alt13609! Really sorry to hear about this, alt13609. Can you private message us with your phone number and PIN so we can take a closer look?

2 Messages

4 y ago

I haven't never received free month of service

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1.8K Messages

4 y ago

Hey there, @Heidi. Can you please provide us more details? When were you offered the free month of service?