jefflberry's profile

Tue, Jun 26, 2018 6:00 PM

Charged twice

Hello, on the 22nd of this month I added enough money on my account to pay for this month's service due on the 27th and it went through fine.  Just today I decided to swap my device to my old Boost iPhone and a new $45 charge showed up in my account history and I am unsure if I have been charged twice or I'm reading the payment history wrong.  

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Responses

Boost Care

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1.7K Messages

3 y ago

Hey there, @jefflberry! Thanks for contacting us. If that's the case, we will need to access the account in order to provide you with a more accurate information. Please send me a private message with your phone number and pin. In order to do so, you just need to click on my name, then select the option that says "Send this user a private message".