Enthusiast
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3 Messages
Can't Make Payment
My account gives me a warning that unless I add funds (min $1) to my account by 11/25/2020 all my funds will expire. But, when I try to make a payment it fails because "the maximum balance amount is exceeded". I have called CS to no avail. Can someone please help. Thanks!
Responses
Accepted Solution
DrBoost
Enthusiast
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3 Messages
3 months ago
Hi, Fonsy82. Thanks for your quick reply! Please forgive my newby question. Can you please tell me how to PM you.
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Fonsy82
Boost Care
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3K Messages
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1.1K Points
3 months ago
To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the agent you want to send a message to and the subject. Or you can go to the agent profile by clicking on the username and click on "Send this user a Private Message".
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Fonsy82
Boost Care
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3K Messages
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1.1K Points
3 months ago
Hi, DrBoost. Let's do some investigating. Please send us a private message with the account phone number and pin code.
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