Pmcallister's profile

Wed, Aug 21, 2019 11:00 AM

Canceling order

I need to cancel a phone order

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

5 Messages

2 y ago

I actually don’t have an account with you guys

3.6K Messages

2 y ago

Do you have an account with us? Would you please confirm your phone number and PIN?

 

~JoyP.

3.6K Messages

2 y ago

Hello. We'll be more than happy to assist you! Would you please confirm the order number? Why do you wish to cancel the order?

 

~JoyP.

5 Messages

2 y ago

The confirmation number is:ek-bepp-***** & because I don’t need the phone anymore

3.6K Messages

2 y ago

We've submitted the request for the order to be canceled. Here's the Case ID: 250161745. If the order cannot be cancelled, it will be processed, the device will ship, and you will have to return the device.

 

~JoyP.

5 Messages

2 y ago

Ok thank you so much