jtown's profile

Tue, Mar 30, 2021 10:41 PM

Cancel order?

Hello everyone, is it possible to cancel an order that doesn’t appear to have been shipped yet?

Thanks!

Responses

Boost Care

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1.4K Messages

2 m ago

Hello, @jtown! How long ago was the order placed?

- Francisco T.

50 Messages

I placed it last night.

Boost Care

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1.4K Messages

Unfortunately, order can only be cancelled within the first four hours after the order was placed. You can reject the package. it will be sent back to us and once we confirmed it received at our warehouse we can issue a refund. 
- Francisco T.

50 Messages

Okay, thank you for the help! 🙂

Boost Care

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1.4K Messages

You're welcome. We remain at your service. 
- Francisco T.