Ask a Question
Find a Store
Fri, Jul 27, 2018 2:00 AM
1 m ago
1 y ago
Hello, @yhungking8. Thanks for contacting us. We'll be happy to help. Just to confirm, how long ago was the order placed?
I just ordered a phone and the order is still pending I would like to cancel that order because I would rather have a different phone.
Thank you. Do you have a current Boost mobile account?
No I don't have an account I was going to turn on the phone after I bought it.
About a hour or two ago.
Understood. Please send us a private message with your order number and we will submit the request to cancel the order. Victor21
10 m ago
Could u help me cancel a order ek-bepp-**** plz i would greatly appreciate it
Hi can u cancel order ek-bepp-**** plz i don’t want the phone due to financial reasons.
Hi @Meez133! Sorry for the delayed response. Support is available from 6:00 a.m. to 9:00 p.m. CST on weekends. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".
5 m ago
Hi, I just ordered the iPhone 12 pro like two days ago but after thinking about it I decided to cancel it. I can't do so however because It doesn't give me an option to cancel my order. Can someone help me cancel my order? thank you!
Hi there, Imlopezr. Thanks for contacting us.
To better assist you, please send us a private message.
4 m ago
I order a Phone and now I would actually like to cancel my order can i get some help?
3 m ago
Hi there, Nuclear_Capybar. Thanks for contacting us.
To better assist you, please send us a private message. Please, don't post the order number on the public conversation.
Hi I recently just ordered a phone and I'd like to cancel it please.
Hi. Thanks for contacting us. Are you an existing Boost Mobile customer? - Royt