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Fri, Jul 27, 2018 2:00 AM
1 m ago
3 y ago
Yes, we can submit an Order Cancellation request on your behalf. Please send me a private message with your order number. We'll be glad to assist you!
Hi! Thanks for reaching out to us. We are glad to help. We have marked this message private. What's the order #? When did you place the order? What's the email used on the order? - AmyM25
2 m ago
Hi, @Raul3 When were the orders placed? Have you already received both phones?
Oh, I see, @Raul3. If that's the case, please contact us when the device that you'd like to return arrives. Please contact us before sending the device back, that way we can assist you properly.
You can also contact customer service at 866-402-7366 for further assistance.
2 y ago
Hi there! Thanks for your inquiry. When did you place the order?
Unfortunately, it cannot be cancelled. You can reject the package or return it.
Hi there! Thanks for reaching out to us. When did you place the order? Please keep in mind that after 4 hours of placing an order, we are unable to cancel it. Are you an existing customer?