ldav1212's profile

Fri, Nov 2, 2018 12:00 PM

Boost Up order keeps getting canceled

I've tried to order a phone using the boost up and every time I order it. I check the status and it says canceled. I need help.

Responses

Accepted Solution

Boost Care

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3.3K Messages

2 y ago

Hey there, ldav1212! Let’s get this thing resolved for you. Can you please private message us with your phone number and pin to verify your account? Thanks!

1 Message

2 y ago

I order the iphone 7 plus with boost up, i got the email saying it was confirmed but when i checked to track the order it had said it was cancelled. why is it cancelling??

Boost Care

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3.3K Messages

2 y ago

Hey there, bf3! Let’s get this thing resolved for you. Can you please private message us with your phone number and pin to verify your account? Thanks!

Boost Care

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3.4K Messages

2 y ago

Hey there, Phalekaj1988! To send me a private message, please click on my user name and select to send a private message.

1 Message

2 y ago

Helllo @Fonsy82. I’m desperately trying to get in contact with someone about a boost up order I placed over a month ago. Boost cancelled my order and never gave me my money back. I could never get anyone on the phone they kept transferring me and I don’t know how to send a private message on here. Pleaseeeeeee helppp

2 y ago

I just ordered a Iphone 7 Plus with BoostUp as well and it canceled my order as well

1 Message

2 y ago

Every time I try to order through my BoostUp it keeps cancelling. I’ve been trying to order for a month now. I’ve called and tried doing this everyday now and no one can help me. My local stores. Even stores in different cities don’t carry iPhone. Please fix this!!!

Boost Care

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2.9K Messages

2 y ago

Hello, @RunzWthScizzors. Thanks for reaching out to us. We've received and replied to your private message. We'll be waiting for your response.

2 y ago

I just ordered the Iphone XR. payment was received but my order was cancelled please help

1 Message

2 y ago

Excuse me the same thing has happened to me help please

1 Message

2 y ago

I’ve ordered twice online and over the phone and my order is still being cancelled. What is going on and why is this so common?

15 Messages

2 y ago

Same here,they don't stock the s8. This is beyond frustrating

1 Message

2 y ago

I just ordered an iPhone 7 Plus through boost up and 6 hours later it’s now saying cancelled. What is going on? I’ve read other people’s post and it seems that this is happening to every single person that has ordered a phone through boost up and no one has successfully gotten their order. Has this issue not been fixed already?

Boost Care

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1.1K Messages

2 y ago

Hello there, @ Rshelnutt2617! Sorry to hear that. We’d suggest you to try again, using a different card, but if the problem persists, we’d recommend you to visit the closest Boost store for further help. Thanks.

Boost Care

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3.4K Messages

2 y ago

That’s interesting. How about we take a closer look? Can you please send me a private message with your order key number?

 

To send me a private message, please click on my username and select to send a private message.