ruby's profile

Thu, Mar 21, 2019 3:00 AM

5$ Charge

Hi There,
I got a text from sprint about a random 5$ charge that I don't remember authorizing. I checked my boost bill and found there’s $5 third party charge from The Limited Game (Unlimited Games Mo.). I have have no idea where it came from.

Can you please help me to take it out? Also can you help me block charges from this third party in the future?
L

Responses

Accepted Solution

Boost Care

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807 Messages

2 y ago

Hi there! Sorry to hear that you’ve been experiencing this issue. Definitely wanna look into this for you. Please send us a private message with your phone number and pin code.

1 Message

2 y ago

I had the same thing happen and then my service was interrupted because of it. I want to know how to get rid of it. I never authorized it.

Boost Care

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2.2K Messages

1 y ago

Hi, gperez001. Please send us a private message so we can assist you with that. 

1 Message

1 y ago

Hello! I'm having the same problem. There is a $5 add on that I did not authorize on my payment and I would like to get rid of it.

2 Messages

1 y ago

Hello, i also noticed a $5 charge that i did not authorize.... shows under a "juega ya" which i have no clue what that is. How can i remove this extra charge?

Boost Care

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1.8K Messages

1 y ago

Hi there! Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".

4 Messages

10 m ago

I'm having the same issue  addon Juega Ya just started appearing on my statements recently. I would like to get in touch with someone to have this removed and credited. 

 

Thanks,

Brandon

Boost Care

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3.2K Messages

10 m ago

Hello, kogareru. Thanks for contacting us. Please, send us a private message with your phone number and PIN to better assist you.

2 Messages

10 m ago

I'm having the same issue. Please help fix this.

Boost Care

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2.3K Messages

10 m ago

Hello, @ANguyen666. Thanks for reaching out. We have replied to your PM. Please check your inbox. 

1 Message

10 m ago

I also have this charge on my bill how do I get refunded for this charge?

Boost Care

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3.7K Messages

10 m ago

Hello Ronporter780. Definitely wanna look into that for you. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

Boost Care

 • 

3.7K Messages

10 m ago

Hello. We can help with that. Please send us a private message so we may work directly with you.

 

You can send us a private message by clicking on an agent's name, then selecting the message option from the profile page.

4 Messages

10 m ago

Re: $5 charge

I have the same problem being charged for boost juega ya.

1 Message

10 m ago

i also got charged $5 for Juega Ya. i don’t know what this is nor did i ever authorize to sign up for this.