garlandskyler's profile

Wed, Dec 2, 2020 7:00 PM

$0.00 amount due

I just tried activating my phone with a boost sim and it won't let me send any messages or make phone calls. My wife even tried to put a dollar on my account to get it to work but it still says limited connectivity.

Boost Care


1.4K Messages

1 y ago

So sorry to hear about this experience, @garlandskyler. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.