I'm hoping, pleading, praying that there is something in my hijackthis log that is obvious to the experts here (and clearly well beyond my knowledge level). My laptop...Sony Vaio running WIN10...goes through periods where it will randomly lock up and freeze forcing me to reboot or randomly just reboot on its own. Of course, whatever I'm working on is lost (back to the last autosave point), whether online or in-computer program like PS, Excel, etc
What fixed this issue was to download and install webroot geek squad. After that the issue was resolved and my pc is working fine.