mcooley82217's profile

Groupie

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1 Message

Sun, Feb 10, 2019 9:00 PM

Sim lock no network

Put Sim into used phone Sim is now locked help

Responses

JohnJ7

Boost Care

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2.4K Messages

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1.4K Points

2 years ago

Hey there! We definitely want to look into this for you. Can you send us a private message with your phone number and pin code to verify your account?

Groupie

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3 Messages

2 years ago

I just bought a boost phone from a co worker and I need an unlock code to use it on my carrier but they wont give it to me because the phone was not active 12 months the phone is payed off and everything so I don't see what the problem is 

Groupie

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3 Messages

2 years ago

Well that's nice wont be dealing with boost I can tell you that 

JohnJ7

Boost Care

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2.4K Messages

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1.4K Points

2 years ago

Hello, Brandonc. We are sorry, but unfortunately, we are unable to unlock your phone if it hasn't been active for 12 months at least.

JohnJ7

Boost Care

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2.4K Messages

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1.4K Points

2 years ago

We understand your concern, and we apologize, but unfortunately, we are unable to unlock your phone if it doesn't meet the requirements, as per our unlock policy. See https://boost.co/2FdX3VT for more details. 

Groupie

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3 Messages

2 years ago

I just don't understand why if the phone as been payed off and no money is owed in it and I'm not switching to boost unless you can match what I pay a month for unlimited everything