martyc's profile

Thu, Feb 25, 2021 7:07 PM

I did ththe recent update on my Coolpad Bridal and now my call history is not showing inbound or outbound calls on my phone

How do I turn on the call log on my Coolpad Brisa? It stopped working when I did the update a few days ago.

Responses

Boost Care

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1.7K Messages

2 m ago

Hi. Thanks for contacting us. We recommend contacting Coolpad at 1-877-606-5753 for assistance. - Royt

1 Message

2 m ago

Hi martyc, I'm a dealer here is Orange County, CA. I had a customer with a similar situation and just wanted to let you know that we did a factory reset on the phone and the call history started appearing again. Good Luck! Have a great day!

2 Messages

THANKS!  I ended up speaking with Coolpad and had to do the factory reset as well. Thanks for the heads up!

Boost Care

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1.7K Messages

You're welcome. Remember that you can also access https://boost.co/2VzQWpi to make plan changes, make payments, check your due date, and more. We remain at your service. Have a nice day and stay safe! - Royt