R

Tue, Apr 6, 2021 10:21 AM

firmare update has stopped

i looked down and my phone is doing a firmware up date and is stuck at 0%

Responses

Boost Care

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2.3K Messages

1 m ago

Hi, @Rayzor_65. Thanks for reaching out. Sorry to hear about this. Was your phone connected to WiFi?
- Carly U.

Boost Care

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1.8K Messages

We understand. Do you see an option to stop the update process on the screen? If not, you will need to turn the phone off and on.
- Reinhardt_S