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Tue, Apr 6, 2021 10:21 AM

firmare update has stopped

i looked down and my phone is doing a firmware up date and is stuck at 0%

Responses

Boost Care

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2.3K Messages

1 m ago

Hi, @Rayzor_65. Thanks for reaching out. Sorry to hear about this. Was your phone connected to WiFi?
- Carly U.

4 Messages

no it was not i was in my car going home from work

Boost Care

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2.3K Messages

You can restart the update once you're connected to WiFi.
- Carly U.

4 Messages

ok so how do I restart the update. it has been stuck on this screen over 12hrs now?

Boost Care

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1.8K Messages

We are sorry to hear that. That is not normal. What is your phone model and manufacturer?


- Reinhardt_S

4 Messages

LG Stylo 6