Mooregan0218's profile

Fri, Oct 9, 2020 6:00 PM

Unauthorized purchases

I got a text message saying thanks for your purchase to juega ya. I did  not authorize this purchase and would like it taken off my bill and reimbursted for the money it took from me like now. 

Responses

Accepted Solution

2.2K Messages

10 m ago

We're truly sorry to hear about this, Mooregan0218. Can you send us a private message with your phone number and PIN so we can look into it?

Boost Care

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1.8K Messages

10 m ago

Hi there! To send a Private Message, click the username or picture, then click "send this user a private message".

2 Messages

10 m ago

How do I send a message to you @melissac

Boost Care

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4.5K Messages

9 m ago

Hello marysnherman. If you need to remove an add-on from your account, please send us a private message so we may assist with the management of your account's services.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.