What is a person supposed to do when they order a new phone, and there wont be anyone there to accept it? I live in a condiminium, and while it's a decent place, there's not a secure place to leave something like that. It's open, people come and go and are known to steal other people's packages. I've done everything possible from trying to arrange a delivery time frame (after work) to having it delivered to a Walgreen's or FedEx location, where I'd show my license, etc, to prove my idenitity. I have now changed my profile so that the only address on file is my work address, which also serves as a biling address for many things. I think that's being real flexible. Now, I understand that Boost Mobile wants to prevent fraude, and I think people appreciate that, but what accomodations does Boost have for someone in my shoes? One size does not fit all. I am sorry but I am frustrated. What I don't need is the date and address currently being used. Ever had someone, more than one person that is, say "We can let you know this" and then they repeat exactly what you told them? This is crazy.