DXNY12y's profile

Fri, Jul 17, 2020 9:00 PM

WiFi Calling on the Expanded Network?

Hey, I have an iPhone 11 on the Expanded Network (T-Mobile Network) and I see in settings that there is a feature of WiFi Calling, but whenever I try enabling it, it says “Please contact Boost Mobile to enable Wi-fi Calling”
Please help cause i’m curious to see if I can enable it.

Responses

15 Messages

1 y ago

It’s so new that’s why Apple doesn’t have it listed yet.

12 Messages

1 y ago

Just activated my new iPhone 8+. Same issue ... says I “have to contact Boost to enable WiFi calling.”

12 Messages

1 y ago

Cellular > Wifi Calling > When I try to enable, it says contact Boost.

Boost Care

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1.8K Messages

1 y ago

Thanks. Is the settings that you're trying to enable on Settings > Phone > Wi-Fi calls?

Boost Care

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1.8K Messages

1 y ago

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Let's take a look. Please check and let us know the IOS version that you have at the moment. You can find it by going into Settings > General > About.

12 Messages

1 y ago

13.4.1

is the OS version

Thanks

21 Messages

1 y ago

Oh:( I’ve spoken to 4 agents and none of their steps are correct:/

Boost Care

 • 

2.8K Messages

1 y ago

First of all, please make  sure that the software is up to date: 

 

Plug your device into power and connect to the Internet with Wi-Fi.

  • Go to Settings > General, then tap Software Update.
  • Tap Download and Install. 
  • To update now, tap Install.
  • If asked, enter your passcode.
     

21 Messages

1 y ago

The same thing happens for me. It says contact your career to enable WiFi calling.. I have the latest software update too

21 Messages

1 y ago

Same here!

15 Messages

1 y ago

The iPhone 11.

15 Messages

1 y ago

Sorta, whenever I go to Settings > Cellular > Wi-Fi Calling and try enabling it, it gives me a message saying “To enable WiFi Calling on this iPhone, contact Boost Mobile”.

15 Messages

1 y ago

They STILL haven’t gave me an update or have fixed it, so I guess time will tell 😕

21 Messages

1 y ago

I’m having the same issue.. Did it work?

Boost Care

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2.8K Messages

1 y ago

When you try to activate it, does it turn ON and then back OFF?