8 Messages
UNABLE TO RECEIVE OR MAKE CALLS MIAMI
I've been unable to make or receive calls since June 8 in Miami and even sent a online support request but other than the we received the email confirmation
Case ID 79130540,
nobody seems to care.
Time to step up the game and treat customer right before we jump ship.
Case ID 79130540,
nobody seems to care.
Time to step up the game and treat customer right before we jump ship.
Responses
Fonsy82
Boost Care
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3.3K Messages
3 y ago
Sorry to hear that, mario_mont. Let's do some investigating. Are you getting an error message? Do you have signal bars?
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mario_mont
8 Messages
3 y ago
But I've just made a call and it went through without a problem, I'll keep monitoring.
Thanks.
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Nosh_CxUx
Boost Care
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2.2K Messages
3 y ago
We're happy to see that you're able to make calls again, @mario_mont. If you have any other concern or request, feel free to let us know. We're here to help!
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Boost_MasielQ
Boost Care
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3.4K Messages
3 y ago
We’re aware of an outage impacting our customers. Please know that our team is investigating this issue and we hope to have it resolved soon. We apologize for any inconvenience.
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Boost_MasielQ
Boost Care
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3.4K Messages
3 y ago
Understood. To research further, can you send us the cross streets and ZIP code where this occurs?
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mario_mont
8 Messages
3 y ago
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Boost_MasielQ
Boost Care
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3.4K Messages
3 y ago
Hey there, mario_mont. We apologize for the inconvenience. Are you getting an error message? Do you have signal bars?
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mario_mont
8 Messages
3 y ago
Extremely frustrating situation to say the least.
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mario_mont
8 Messages
3 y ago
I do appreciate your help on this matter.
Thanks in advance,
Mario
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mario_mont
8 Messages
3 y ago
Ne 4th ave is the cross street
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Boost_MasielQ
Boost Care
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3.4K Messages
3 y ago
Understood. We will provide you with an adjustment for the time without service once every thing gets resolved.
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bhangad
1 Message
3 y ago
i was in miami and faced the similar issues, but it resolved automatically, really don't know how. weird. i just switched off my cell for 1 hour.
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