Unable to activate new iPhone 6S due to website not loading correctly
I bought a new iPhone 6S - to replace a fairly broken older iPhone - after struggling to access the Virgin Mobile website through various internet browsers. Now, upon receiving the new phone (had to use Internet Explorer to purchase, as it was the only browser that allowed the order page to not spawn an error), I am unable to activate my new phone.
When I attempt to "Swap My Device" I cannot pass the activation screen of "I want to keep my current number." I've attempted to activate using Internet Explorer, but I find the same result - the screen starts loading the next page after "I want to keep my current number" but provides no input areas and the button for "NEXT" is unresponsive.
Would someone from Virgin Mobile please assist me with this matter?