Dreger's profile

Thu, Jul 19, 2018 10:00 AM

Stuck at low 3g or raoming

Since about 3:15 or so yesterday my phone was stuck on emergency calls only, after I updated profile on my phone it changed to 2 bars of 3g and shortly after that changed to roaming before that I used to have perfect 4g at my house and in my city

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Responses

7 Messages

3 y ago

Lgls775, LG Stylo 2. My mobile network state is disconnected. Which I don't understand at all. My address is 2903 Hesker Hill Road , cross streetis Nices Hollow Road, in Jersey Shore Pennsylvania 17740. I used to get an error message 67 now I'm not getting anything. It's simply not connecting and I have no bars at all. I was told that the towers up in my area were all updated. Boost Mobile swears I have good service, LG swears there's nothing wrong with the phone - getting frustrated!

Boost Care

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2.2K Messages

3 y ago

Understood. We will need to review your account. Please, send us a private message with your phone number and PIN to further investigate. 

9 Messages

3 y ago

My phone went into roaming/1-2 bars of 3g about 4 weeks ago for like 3 days then it fixed it self and worked for about a week it then did it again took like a day or two to fix itself then worked for almost 3 weeks but now it's on roaming and its going on 3 days now I've updated the phone, the pro, the profile, called the ##72768# number and it still goes back to roaming normally I have very good signal at home and not being able to use the data is extremely annoying and when it finally does connect to 3g or low 4g there is an exclamation point next to it and it doesn't load anyhting my phone is the samsung galaxy s7 and i live in the zip code 75110

Boost Care

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3.5K Messages

3 y ago

Hi,Dreger. We’re aware of an outage impacting our customers. Please know that our team is investigating this issue and we hope to have it resolved soon. We apologize for any inconvenience.