Alf's profile

3 Messages

Sun, Jun 4, 2017 4:00 PM

Slow data

Ive finally had enough paid 60 dollars this month for unlimited data and immediately data went down to a crawl ive complained constantly and its obvious they dont care i have 13 days left and data is still 240p on youtube..
You tell me is that worth 60 dollars a month im gonna try my hand with metro pcs ...cause if you use boost for data youre getting ripped off 😡

Responses

Accepted Solution

3 Messages

4 y ago

My address is north 9th ave brighton co 80601

Boost Care

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3.4K Messages

4 y ago

Hey there! We understand your frustration. We'd be more than glad to help. Can you please send us a private message with your current address?

Boost Care

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3.4K Messages

4 y ago

Can you please delete this post, as per security purposes as it was sent in public.

2 Messages

4 y ago

My address
ST. Joseph, MO 64501

22 Messages

4 y ago

as far as data, even with unlimited data, if u are in the top 3 % of users, u will be dethrotled or slowed down, if u are streaming tv and movies via cell phone, u can reach the 3% pretty quick, i know that every cell company has this policy and u must read the small print, that is where it tells you that data can be slowed down and if/when it happens, u will not be able to stream movies or tv until your restart date on payment is made.
Mike

2 Messages

4 y ago

Fix my apps and data!!!!!

Boost Care

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1.6K Messages

4 y ago

Good morning Catherine and thank you for reporting this issue. We truly apologize for the trouble you've had.

 

Please send us a private message including a cross-street and your ZIP code, so we can check what's happening with the Internet service at your area.

 

Looking forward to your reply.

 

RB-1991 (Robert)

2 Messages

4 y ago

I am unable to upgrade my facebook or load any apps this is ridiculous

Boost Care

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3.5K Messages

4 y ago

@Nicolesmith Hey there! We apologize for the inconvenience. We'd like to review your area. Would you be so kind to send us a "Private Message" with the address where you're having this issue the most?

 

~JoyP.

3 Messages

4 y ago

Anderson, Indiana 46012. Using a Stylo 3. Data has been so slow for a month. I've called in multiple times where they tell me to do the same thing I've been doing for what seems a million times. I'm about to drop boost. I have put a data speed tester on my phone if you'd like to see how slow and unpredictable the network in my area (home and work) is. Something has to give I've been with this company for too long to be dealing with these issues.

3 Messages

4 y ago

How do I do that? Sorry first time using this site.

4 Messages

4 y ago

I left Metro pcs for boost. Metro is garbage. A lot of dropped calls cheaper phones are junk. Text messages sometimes don't get downloaded and trying to download sometimes ends with no success. Data is slow at times with ever phone including contract phones. Please don't go to Metro. Thanks

1 Message

4 y ago

I have the same problem with slow data I have unlimited everything and it's suppose to be fast but its really slow

3 Messages

4 y ago

i switched to metro pcs i got two free phones and two lines for 100 bucks a month ..i was tired of boost bull**bleep** head aches i was paying 60 bucks a month for data i couldnt use then they were like i could give you 25 voucher like na **bleep** that you guys didnt care the whole time i complained ...**bleep** dealing with their bull**bleep** id switch if i was you

Boost Care

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3.5K Messages

4 y ago

@Josejaime121 We're sorry to hear you're having this issue. When did you start having this issue? Would you please confirm the name and model of the device? How many signal bars do you see?

 

~Joy P.