Mikee's profile

300 Messages

Wed, Jul 10, 2019 7:00 PM

Slow Data speeds (Thread #1)

My data cap has not been reached (far from it) and yet my data slows down every single night around the same time. This happens to everyone on Boost mobile in my household.

 

I have made many threads about this and bumped them whenever I had an issue but now I am just going to make a new one every night till I figure out a solution or get compensation.

 

 

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Responses

300 Messages

2 y ago

They told me multiple thing so i don't really know whats true and whats a lie.

First they told me it was tower congestion. Now they are saying its decreased signal because of mountains, hills, trees and buildings.

Hard to believe anything they say after 3 months and refusing to give me compensation.

300 Messages

2 y ago

You are misunderstanding me.

@Frankt took credit for showing me the app and I told him he didn't do anything and not to take credit.

You showed me the app and I appreciate it.

5 Messages

2 y ago

Whats the app

300 Messages

2 y ago

Nope. Its been very very poor for nearly 3 months. Its time to find a new provider.

10 Messages

2 y ago

I can't give you the app. I let you know where it was. Last time I help you. Kind of ungrateful there aren't u?

10 Messages

2 y ago

Sorry for the misunderstanding

5 Messages

2 y ago

Hey has your issue been fixed yet/ has your connection come back and how long did it take for it to come back? Cause Im having the same issue.

10 Messages

2 y ago

Not fixed yet, no expectation that it will be. They haven't even got back with me.

5 Messages

2 y ago

What did they tell you why the issue was happening?......... they told me it was because they were upgrading to 5g.

300 Messages

2 y ago

You didnt give me the app. Please dont take credit like that. Its disenguies, just like Boost Mobile.

300 Messages

2 y ago

My data is far too slow. This happens almost every single night to everyone in my household on Boost mobile. I need compensation and my issue fixed.

 

  • No my data cap has not been reached
  • I have tried updating PRL & Profile
  • I have tried dialing ##72786#

I have made many threads about this and bumped them whenever I had an issue but now I am just going to make a new one every night till I figure out a solution or get compensation.

300 Messages

2 y ago

DO NOT MERGE THIS THREAD WITH MY OTHERS. MY ISSUE HAS NOT BEEN RESOLVED.

 

My data is far too slow to use. Everyone in my household using Boost Mobile cannot use their data because it is slowed to a crawl.

 

  • I did not go over my data cap
  • I updated my PRL & Profile
  • I restarted my phone
  • I took the battery and SIM card out

This issue has been going on for 2 months and I am getting the run around.

 

Someone told me its Tower Congestion

 

Someone told me its because of hills, mountains, trees and buildings.

 

I just want compensation and to use the service I have been paying for. Treat me like a human being who is paying their bill and wanting a working service. PLEASE.

5 Messages

2 y ago

Call them and act like u don't know a thing and say for how long u havent had connection ............and don't bring up compensation they will bring it up.

300 Messages

2 y ago

My data is far too slow to use. Everyone in my household using Boost Mobile cannot use their data because it is slowed to a crawl EVERY SINGLE NIGHT.

 

  • I did not go over my data cap
  • I updated my PRL & Profile
  • I restarted my phone
  • I took the battery and SIM card out

This issue has been going on for 2 months and I am getting the run around.

 

Someone told me its Tower Congestion

 

Someone told me its because of hills, mountains, trees and buildings.

 

I just want compensation and to use the service I have been paying for. Treat me like a human being who is paying their bill and wanting a working service. PLEASE.

300 Messages

2 y ago

Almost 24 hours and no response. This is frustrating.