shady practices of Bay Ridge Dealer

Question

Hello,The dealer's employee used unfair selling tactics on my phone upgrade.   Can you assist?

Nosh_CxUx · Answer

Hello, @billcosper. Thanks for reaching out. Please send us a PM with more details so we can further investigate.

billcosper · Answer

transaction # 29023 on 1/19/2020; I was told that I was not paying interest, but in reality I was. THe intererst was paid up front in the monthly plan,
The store is located in Brooklyn NY at 563 86th St, Brooklyn, NY 11209.

EdmundM · Answer

If that's the case then it is Boost Up. Let's take a look. Please send us a private message so we may work directly with you.

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

EdmundM · Answer

Hello billcosper. Are you referring to a financing service?

billcosper · Answer

it is a boost finance contract

EdmundM · Answer

With our Boost Up program there is no interest charged. What was the name of the financing program you signed up for?

EdmundM · Answer

Was it shown as SmartPay?

billcosper · Answer

i was told $179.00 and they put in thru at $217.00it is called a retail installment agreement. I can email it to you. Please advise.

billcosper · Answer

yes for a new phone....was presented as no interest by a young woman.

billcosper · Answer

no they ran it at the higher price as stated above.  this is not fair.

EdmundM · Answer

In this case you'll have to contact the store where you contracted the financing service. If it was not Boost Up, then Boost is not part of that agreement. We remain at your service.

melissac · Answer

Thanks for the information. We've reviewed your account and we can see that the order total was $216.

billcosper · Answer

I was promised$179.00 at time of purchase.

melissac · Answer

We're sorry, but it's showing $216 on the order total. Does your receipt show $179 as the total amount?

billcosper

shady practices of Bay Ridge Dealer

Responses

Nosh_CxUx

billcosper

EdmundM

EdmundM

billcosper

EdmundM

EdmundM

billcosper

billcosper

billcosper

EdmundM

melissac

billcosper

melissac