billcosper's profile
Accomplice

Accomplice

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8 Messages

Fri, Mar 6, 2020 3:00 AM

shady practices of Bay Ridge Dealer

Hello,

The dealer's employee used unfair selling tactics on my phone upgrade.   Can you assist?

Responses

Nosh_CxUx

Boost Care

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2K Messages

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190 Points

a year ago

Hello, @billcosper. Thanks for reaching out. Please send us a PM with more details so we can further investigate. 

Accomplice

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8 Messages

a year ago

transaction # 29023 on 1/19/2020; I was told that I was not paying interest, but in reality I was. THe intererst was paid up front in the monthly plan,
The store is located in Brooklyn NY at 563 86th St, Brooklyn, NY 11209.
EdmundM

Boost Care

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3.1K Messages

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2K Points

a year ago

If that's the case then it is Boost Up. Let's take a look. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

EdmundM

Boost Care

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3.1K Messages

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2K Points

a year ago

Hello billcosper. Are you referring to a financing service?

Accomplice

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8 Messages

a year ago

it is a boost finance contract
EdmundM

Boost Care

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3.1K Messages

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2K Points

a year ago

With our Boost Up program there is no interest charged. What was the name of the financing program you signed up for?

EdmundM

Boost Care

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3.1K Messages

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2K Points

a year ago

Was it shown as SmartPay? 

Accomplice

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8 Messages

a year ago

i was told $179.00 and they put in thru at $217.00
it is called a retail installment agreement. I can email it to you. Please advise.

Accomplice

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8 Messages

a year ago

yes for a new phone....was presented as no interest by a young woman.

Accomplice

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8 Messages

a year ago

no they ran it at the higher price as stated above.  this is not fair.

EdmundM

Boost Care

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3.1K Messages

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2K Points

a year ago

In this case you'll have to contact the store where you contracted the financing service. If it was not Boost Up, then Boost is not part of that agreement. We remain at your service. 

melissac

Boost Care

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2.2K Messages

a year ago

Thanks for the information. We've reviewed your account and we can see that the order total was $216. 

Accomplice

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8 Messages

a year ago

I was promised$179.00 at time of purchase.
melissac

Boost Care

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2.2K Messages

a year ago

We're sorry, but it's showing $216 on the order total. Does your receipt show $179 as the total amount?