billcosper's profile

Fri, Mar 6, 2020 3:00 AM

shady practices of Bay Ridge Dealer

Hello,

The dealer's employee used unfair selling tactics on my phone upgrade.   Can you assist?

Responses

Boost Care

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2.2K Messages

1 y ago

Hello, @billcosper. Thanks for reaching out. Please send us a PM with more details so we can further investigate. 

8 Messages

1 y ago

transaction # 29023 on 1/19/2020; I was told that I was not paying interest, but in reality I was. THe intererst was paid up front in the monthly plan,
The store is located in Brooklyn NY at 563 86th St, Brooklyn, NY 11209.

Boost Care

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3.6K Messages

1 y ago

If that's the case then it is Boost Up. Let's take a look. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

Boost Care

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3.6K Messages

1 y ago

Hello billcosper. Are you referring to a financing service?

8 Messages

1 y ago

it is a boost finance contract

Boost Care

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3.6K Messages

1 y ago

With our Boost Up program there is no interest charged. What was the name of the financing program you signed up for?

Boost Care

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3.6K Messages

1 y ago

Was it shown as SmartPay? 

8 Messages

1 y ago

i was told $179.00 and they put in thru at $217.00
it is called a retail installment agreement. I can email it to you. Please advise.

8 Messages

1 y ago

yes for a new phone....was presented as no interest by a young woman.

8 Messages

1 y ago

no they ran it at the higher price as stated above.  this is not fair.

Boost Care

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3.6K Messages

1 y ago

In this case you'll have to contact the store where you contracted the financing service. If it was not Boost Up, then Boost is not part of that agreement. We remain at your service. 

Boost Care

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2.2K Messages

1 y ago

Thanks for the information. We've reviewed your account and we can see that the order total was $216. 

8 Messages

1 y ago

I was promised$179.00 at time of purchase.

Boost Care

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2.2K Messages

1 y ago

We're sorry, but it's showing $216 on the order total. Does your receipt show $179 as the total amount?