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mandi8082
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Accomplice

Accomplice

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5 Messages

Wed, Jan 20, 2021 8:00 AM

Samsung Galaxy S21 Ultra

If we purchase Unlocked from Samsung the Galaxy S21 Ultra will it work on Boost?

Responses

JohnJ7

Boost Care

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2.4K Messages

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1.4K Points

a month ago

Hello, mandi8082. Thanks for your inquiry. We recommend you use our device identifier to verify if it is compatible through this link: https://boost.co/3bkKHvd. You're free to check periodically as we update our systems constantly to expand the list of phones that we can activate.

 

Hope this helps!

1 Message

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60 Points

This is not an acceptable answer to the question.  The question is asking about purchasing a phone and whether it will work on Boost's network.  How is someone supposed to get an IMEI, ESN, or MEID to enter into Boost's "Check Eligibility" tool on a phone they have not yet purchased..... that makes no sense.  If you don't have the phone yet, this eligibility tool is useless.

1 Message

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60 Points

The answer is not yet. I purchase one directly from samsung and it's a no go still. Had it sitting here in the box for almost a month. $1200 phone. Ridiculous

EdmundM

Boost Care

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3K Messages

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1.2K Points

Hi there! Due to the plethora of variables pertaining to manufacturing and programming of phones, it is currently not possible for us to determine whether a device is compatible with our network or not without the use of its IMEI number. We've enabled our device identifier tool and made it accessible to the public through our website, so you may be able to test any device before making a final decision, and to ensure that your phone would work as intended. Do bear in mind that even if we sell a certain model or brand, when it comes to factory unlocked phones each one must go through our process of identification before being activated. We apologize for any inconvenience this may bring. Hope this helps!