Accomplice
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12 Messages
Poor Signal in Taylor Tx started yesterday 76574
Something happened to our signal yesterday and today we are still having problems. We are connecting at 3g, sometimes LTE for a second, then drops again. We have 3 phones and they are all doing the same thing.
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Accepted Solution
Fonsy82
Boost Care
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3K Messages
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980 Points
2 years ago
We can report the issue to our network team, so they can verify it. Please send us a private message with the phone numbers and the complete address.
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Mnscalhoun
Accomplice
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12 Messages
2 years ago
1 Apple Iphone 6
1 Motorolla E4 Plus
1 ZTE Warp 7 N9519
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Hamilton
Boost Care
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2.2K Messages
2 years ago
Thanks for that information. Please, dial ##873283# on the iPhone, then *#*#72786#*#* on the Motorola E4 Plus, and ##72786# on the ZTE Warp 7. After that, let us know how it goes.
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Hamilton
Boost Care
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2.2K Messages
2 years ago
Hi there, @Mnscalhoun! Our network team has not yet notified us of any network issues in your area. What's the make and model of the 3 phones with this issue?
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Mnscalhoun
Accomplice
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12 Messages
2 years ago
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Fonsy82
Boost Care
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3K Messages
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980 Points
2 years ago
You can send a "PM" or private message a couple of different ways. If you click on the name of the person, you'll be taken to their profile. On the right side of the screen, you should see "send this user a Private Message". Click it and you'll be taken to the PM window with their name already in the To: field. Type up what you want to say, hit send message and you're good. You can also go to your own profile by clicking on your name from the forums and then clicking the PM icon. From the PM window select "New Message" and type the user name of the Community member in the "To" field and off you go.
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Mnscalhoun
Accomplice
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12 Messages
2 years ago
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Mnscalhoun
Accomplice
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12 Messages
2 years ago
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Kira_M
Boost Care
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1.7K Messages
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1.3K Points
2 years ago
Hello, @Johnny6174. We're truly sorry to know you're having issues with the service. Allow us the chance to assist you. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.
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Johnny6174
Accomplice
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11 Messages
2 years ago
Never Happened!!! I Have Been with Boost for many Years Now, But If I can't get help with both of my issues I Will go to Metro by TMobile!! Hope Someone who reads This Can Help Me. Otherwise I guess I will Have to Take My Chances with Other Carrier. Can't Get any Worse!!
Just Hate to Leave after so long.
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