4 Messages
Phone stuck on roaming
I accidentally hit update profile when trying to check for software updates and now I can't seem to get out of "Digital Roaming".
I have tried restarting my phone, turning airplane mode off and on. Resetting with ##72786# doesn't seem to work correctly as there is a Notification from Sprint OMADM stating "Checking device status..." for over 10 minutes. I can still make calls/texts, but there is no data available and MMS is not working.
Any help would be appreciated!
Responses
GermanHR
Boost Care
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641 Messages
3 y ago
Hi,@nero144 That doesn't sound good at all. Could you please send me a PM with your phone number and PIN code? I would like to check into that for you.
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amy2694
2 Messages
3 y ago
I am having the same issue, any idea on how to fix it?
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Boost_MasielQ
Boost Care
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3.7K Messages
3 y ago
Hey there, amy2694! We apologize for the inconvenience at this time. To research further, can you send us the cross streets and ZIP code where this occurs?
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