dorarivera0025's profile

Mon, Jan 21, 2019 6:00 PM

NO SERVICE

My service quit on me about 3 or 4 m today had to go to x finite for the free hour trial just to try to contact boost and still cant get my service back on what's up what's going on out there my zip is 77069 Houston Tx

Responses

Boost Care

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807 Messages

2 y ago

To send a private message, go to one of our agents profile and hit the "send this user a private message" button. It's under the contact section on the right side of the profile, right next to their badges. 

5 Messages

2 y ago

County road 428 Uvalde Texas 78801


@Cara wrote:

@LHawkHi there! That’s not what we like to hear. So sorry to hear that you’ve been experiencing this. Please send us a private message with the address where this occurs, so we can investigate.


 

67 Messages

2 y ago

I find this interesting because you know what... I'm in Boise Idaho .and this is in and around the date that this particular phone of mine the Moto E5 play when all of a sudden I had no service. I went and bought aSamsung Galaxy S7 that just crapped out on me .now I'm using the Moto E5 play I swapped back to the Moto E5 play thru my Wi-Fi ..but I still have no freaking service what is going on

Boost Care

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2K Messages

2 y ago

Hello Tamike000. Thanks for reaching out to us. It is our pleasure to assist you. Please, send us a message with your number and PIN, s we can verify your account. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25

4 Messages

2 y ago

Why cant i make phone calls or text i live in Martinsburg West Virginia when i try to make a call rings busy an ends the call an none of my text go thru says boost error code 34 

Boost Care

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3.3K Messages

2 y ago

Sorry to hear that, Fredusmc33. Let's do some investigating. Please send us a private message with the address, account phone number and pin code.

6 Messages

2 y ago

Boost Cust Service

Im having connectivity issues in most areas of New Jersey specifically Bayonne, Jersey City, Newark, Elizabeth and Union City.

I never had a problem before but ever since i brought the Galaxy S10 (unlocked) I've noticed a drop in connection (bars).

I was told that its a Samsung phone problem.  Can you confirm or can you provide a "quick fix?"

Boost Care

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3K Messages

2 y ago

Hello, @popyskillz. Thanks for contacting us. Let's do some investigating. Can you please send us a private message with your phone number, PIN, nearest cross streets and zip codes where this issue occurs? 

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

4 Messages

2 y ago

So how long is this going to last i pay my bill I expect to have phone service

Boost Care

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1.7K Messages

2 y ago

Hey there, @Fredusmc33! We'll need to check your nearest cross street address and zip code, to see if there are any issues affecting your service. 

2 Messages

2 y ago

My phone hasn't had service for 3 days now.  What is going on?  I live in the 96729 area.  Can I get a credit to my account?

Boost Care

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3.5K Messages

2 y ago

Thank you for reaching out to us!  We’re aware our customers are experiencing difficulties with voice and data services. Our team is working diligently to restore service to full capacity soon. We apologize for the inconvenience.

67 Messages

2 y ago

Like pulling teeth

Boost Care

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2.2K Messages

2 y ago

Are you experiencing issues with the service, Fredusmc33? Please send us a private message. 

4 Messages

2 y ago

Im going to let the media know so its public an out then they will have no choice by to correct the issue