Accomplice
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8 Messages
no service on iPhone 6
My iPhone 6 has been showing no service or searching for the past week now. I’ve tried resetting network settings a thousand times. Everything is up to date. I don’t understand why I can’t get service. I can’t recieve texts,emails,calls nor make them. Can anyone help with this issue?
Responses
JamieB
Boost Care
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944 Messages
3 years ago
Hey there, mickeyp01! So sorry for the inconvenience. Please provide us with your closest cross street and zip code to check what's going on.
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tishdawson82
Enthusiast
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4 Messages
3 years ago
My daughter's phone has been doing that since May 13th and Boost refused to take responsibility and sent me to Apple and Apple refused to take responsibility. A RIP OFF!!!!!
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JamieB
Boost Care
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944 Messages
3 years ago
We are so sorry for this experience, tishdawson82. Please give us the opportunity to change it for you! Send us a Private Message with your daughter's phone number and PIN.
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mickeyp01
Accomplice
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8 Messages
3 years ago
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JamieB
Boost Care
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944 Messages
3 years ago
Thanks. We'd like to investigate this further. When did this issue start?
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mickeyp01
Accomplice
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8 Messages
3 years ago
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Carol21
Boost Care
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1.2K Messages
3 years ago
Sorry you’ve been experiencing this! To research further, can you send us the cross streets and ZIP code where this occurs?
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RossyC
Boost Care
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2.5K Messages
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1.5K Points
3 years ago
In order to check the network performance and search for outages, can you please provide us the nearest streets to where your daughter is been experiencing this issue?
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mickeyp01
Accomplice
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8 Messages
3 years ago
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mickeyp01
Accomplice
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8 Messages
3 years ago
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RossyC
Boost Care
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2.5K Messages
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1.5K Points
3 years ago
Thanks, @mickeyp01. We've checked the coverage of the area and, fortunately, there are no outages over there. We'd like to access your account to take a look. Can you please send us a private message with your phone number, PIN, IMEI and ICCID (SIM card numbers)?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
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jsaund15
Groupie
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1 Message
3 years ago
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RossyC
Boost Care
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2.5K Messages
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1.5K Points
3 years ago
Hi there, @jsaund15. Thanks for reaching out to us. We've replied to your private message. Please check your inbox. We'll be waiting for our response.
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melissac
Boost Care
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2.2K Messages
3 years ago
Hi, @jimjones122. Follow these steps:
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jimjones122
Enthusiast
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2 Messages
3 years ago
I am getting this same issue. No Service. I have tried PMing one of the social care agents but there is no option available.
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