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Tue, Oct 17, 2017 3:00 AM
my network is not working in porter, texas just went out about an hour ago. what is going on?
3 y ago
4 y ago
Same in Halifax, North Carolina with both my husbands phone and mine. weird.
Doubt this will help anyone if we are all experiencing an outage of data.
This is for our LG Stylo 3's, but it should be the similar to any boost phone. if not here is the link:
This article helps you troubleshoot data connectivity issues on your LG Stylo 3
You may have data connectivity issues if you're unable to:
Connect to the Internet
Send or receive multimedia messages
Load Internet content within applications
Send or receive email
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed. If not, continue to the next step.
Verify mobile data is enabled.
From the home screen, swipe down on the Status bar with 2 fingers.
Tap the Settings icon.
Tap the Networks tab.
Tap to turn Mobile data switch to ON if needed.
Verify your LG Stylo� 3 is connected to the Nationwide Boost 4G LTE Network using Boost Zone.
From the home screen, tap Boost Zone.
Swipe to the left to open Device Diagnostics.
Look for Network:
Network is in the Passed section: Your phone is connected to the Nationwide Boost 4G LTE Network.
Network is in the Failed or Flagged section: Update the Data Profile.
From Device Diagnostics, tap Network.
Tap Update Profile.
After the update is complete, tap OK.
Reset your connection to the Nationwide Boost 4G LTE Network.
Note: Resetting your connection does not erase any of your content or data.
From the home screen, tap the Phone icon.
Your phone will restart.
After it restarts, your phone automatically starts Hands Free Activation.
After Hands Free Activation completes, your phone is ready to be used
i wonder what is going on with boost this is aggravating
Hey there, @Aiyanfree90 @Emmy2243 @Phenomenal_21!
So sorry to know you have been experiencing inconveniences with the service. Have you tried resetting the network settings? If not, please try these steps:
1. Turn Wi-Fi off and Mobile Data on - Settings > Wi-Fi > Off - Settings > Data Usage > Mobile Data > On2. From the dial pad enter ##72786# (press "ok" when prompted. For HTC devices, press MENU>RESET)3. The cellphone is going to update the Profile and the PRL and reboot automatically. That should take about 3 minutes, and then calls and data services should work.
1. Tap Phone > Tap Key Pad.2. Type ##UPDATE# (##873283#).3. Phone will process updates. Then Tap OK.4. When Service Update is complete, tap OK.