VirginUser2019's profile

Sun, Jan 6, 2019 5:00 AM

Network gone says no coverage

Guys, this is nuts!

I’ve never had the signal disappear with any other carrier - my phone is only a few on the old from Apple iPhone 6s Plus and what’s worst of all: Virgin can’t even connect with my phone to speak to customer service!! Virgin is the WORST carrier ever!!


Boost Care


3K Messages

2 y ago

That’s no good at all. So sorry to hear that you’ve been experiencing this, @VirginUser2019. We definitely want to look into this for you. Can you please send us a private message with your phone number, PIN, and full address so we can take a closer look at this?

To send a private message just click on the picture of any Virgin Mobile agent and, in the next screen, click "send this user a private message".