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Thu, Jan 25, 2018 1:00 PM
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That’s not what we like to hear, @csmcthry. Let’s continue to talk in DM so we can further assist you.
423abc & 432abc
To send a private message just click on the picture of any user and, in the next screen, click "send this user a private message".
That’s definitely not okay. So sorry to hear that you’ve been experiencing this, Melody. We want to help! Please send us a DM so we can chat further.
Let’s continue to talk in DM so we can further assist you.
My husband Mark Miller passed away Saturday 02/23/2018. I need to know how to cancel his phone service. Debbie Miller
Dear, mm07. On behalf of Boost Mobile, please accept our sincere condolences. We're deeply sorry to know your husband passed away.
To further assist you, please send us the phone number in a private message. We'll also need the 4-digit PIN of that account.
We'll be waiting for your private message.
I want to cancel my service tonight
Good morning, Dimmak! Sorry for the late reply! It saddens us to see you want to cancel service with Boost Mobile.
To further assist you, please send us a private message including your phone number and PIN.
Thanks but I'd like to cancel my account
I also need to cancel my service after realizing a local agent has signed me up for phone insurance despite my explicit directions not to add or modify my plan or monthly bill in any way.
We are so sorry that happened, @jirnik! We can remove the insurance from your account if that is what you want. Please send us a Private Message with your phone number and pin.