Sityhbd1934's profile

Tue, Aug 23, 2016 4:00 PM

I just changed my number and phone wont activate

Hi I changed my number online and now phone say contact vendor

Responses

2 Messages

3 y ago

Actually right after I posted this everything started working properly. Thank you though

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1.2K Messages

3 y ago

No worries, @JMEDINA90! That programming won't erase any personal information.

2 Messages

3 y ago

All i want to know is once i put that number in on the dail pad will it erase all my stuff on my phone

2 Messages

3 y ago

When u put in those numbers on the dail pad does it erase all your stuff on your phone

4 Messages

3 y ago

I changed my number online it won’t let me dial out or nothing

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3.5K Messages

3 y ago

Hey there, Serenity_03! You may need to reprogram the phone so it updates to the new number. If you have an Android, you can dial the code ##72786# to do so. If you have an iPhone, the code is ##25327#. 

1 Message

2 y ago

I have an iPhone, and I'm dealing with the same issues

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807 Messages

2 y ago

Hey there! Please follow these steps:

 

Tap Phone.
Tap Key Pad if necessary.
Enter ##873283# then tap Dial.
When Starting Service Update screen appears, tap OK.
When Service Update Complete appears, tap OK.

 

If the issue persists, let us know.

1 Message

2 y ago

It worked thank you my phone hasn’t been making calls or txts for 2 days

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1K Messages

2 y ago

Hi there Deerobins214. Let's figure this out. In order to discuss your private account information, can you please send us a text message to short code 2781, include your phone, pin number and briefly state the issue. An specialist will be assisting you shortly.

1 Message

2 y ago

That is not helping me

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1.1K Messages

2 y ago

Hey there, @Shaumae. So sorry to hear that, so we can look into it, please provide us your number and PIN via a private message. Thanks.

2 Messages

8 d ago

Hi, I changed my phone number on the phone with a customer service representative and it's been over 72 hours since I last called. I did dial in the number for service update for iPhone but my number is still the same. What do I do?

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3.5K Messages

Hello ayyuhh. Definitely wanna look into that for you. Where did you see that the phone number is still the same?
- EdmundM

2 Messages

It changed but sometimes people aren't able to call me. And my brother's phone isn't receiving my text since we've switched numbers. 

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3.5K Messages

Has he updated your phone number on his contacts list?
- EdmundM