7 Messages
Extremely slow data
A while back a rep told me there was “an outage in my market” —-whatever that means...My LTE kept dropping then....it was bad....little did I know it would get worse.....now my 3G speeds are faster than my LTE.... my speed is like 0.09 Mgbs.....ridiculous!!!! What the heck is going on? To ad insult to injury, after u communicate with rep via private message, they mark your post as “solved” without any resolution. Grrrrrrrr
Responses
ROSSin216
7 Messages
3 years ago
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ROSSin216
7 Messages
3 years ago
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ROSSin216
7 Messages
3 years ago
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Boost_MasielQ
Boost Care
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3.2K Messages
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1.1K Points
3 years ago
We are aware of this problem, and we are working on a solution. This should be resolved soon. While we don’t have a specific time frame of fix. Our team is working diligently to restore service to full capacity soon. We apologize for the inconvenience. Your patience in the meantime is definitely appreciated.
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Boost_MasielQ
Boost Care
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3.2K Messages
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1.1K Points
3 years ago
Sorry to hear that, ROSSin216. How about we take a closer look at this? To research further, can you send us the cross streets and ZIP code where this occurs?
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ROSSin216
7 Messages
3 years ago
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