stewartsg's profile

Mon, Jan 21, 2019 6:00 PM

eHRPD: 65536

My  phone (LG Stylo 4/android 8.1) is no longer accepting/sending calls or texts. Data is fine.

I'm getting error code eHRPD: 65536 & also esm-65536 apn-x.vmu.ispsn

I've turned my phone off/on several times to no effect. 

I'm in zip code 77511 (USA) near East House St & Bayou Drive.

Responses

Boost Care

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2K Messages

2 y ago

Hi stewartsg! Thanks for contacting us. We'll be happy to assist you. Have you tried removing the SIM card, wiping it with a clean cloth, and putting it back in? ~AmyM25

Boost Care

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2.6K Messages

2 y ago

Hi there, stewartsg. Thanks for contacting us. We're sorry for the inconvenience with the phone. 

Please, send us a private message with the phone number and PIN. 

1 Message

2 y ago

I have been getting the error code eHRPD 65536-1 also. I only have the VM Phone so I can't talk to the phone tech as he troubleshoots my phone. I do know that Re activating it repeatedly did not solve the problem. So now I am going to try Facebook Virgin Mobile's page to see if it helps.

4 Messages

1 y ago

I,am also having the same problem. Please help

Boost Care

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1.7K Messages

1 y ago

We're sorry to hear that, @RavenCo2! Please provide us with your nearest cross street address and zip code, that way we can take a closer look at this situation.