Winmastersv's profile
Enthusiast

Enthusiast

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6 Messages

Thu, Feb 7, 2019 6:00 PM

Data super Slow

For the past couple weeks my data has been running very slow , I did reset network settings , turn on and off plane mode and nothing works. I’m so disappointed

Responses

Enthusiast

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6 Messages

2 years ago

I have unlimited Data
Hammerly blvd and Hollister rd. Houston Tx 77080

Enthusiast

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6 Messages

2 years ago

Hammerly blvd and Hollister rd. Houston Tx 77080
MarcosG

Boost Care

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1.7K Messages

2 years ago

Thanks, @Winmastersv! According to our system, there's an outage that is currently affecting your area. Our technicians are already working to fix this issue as soon as possible, but we don't have an estimated time of resolution as of now. 

MarcosG

Boost Care

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1.7K Messages

2 years ago

Hey there, @Winmastersv!  Thanks for contacting us. Just to confirm, did you exceed the amount of GBs assigned to your plan? When that happens, it goes to 2G speeds which may be really slow. Also, we will need to check if there are any outages affecting your service, could you please provide us with your nearest cross street address and zip code? 

Enthusiast

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6 Messages

2 years ago

I have unlimited Data